At Touchy Skin, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or interact with our services.

1. Information We Collect

We collect personal information in the following ways:

  • Personal Details: When you make a purchase, subscribe to our newsletter, or contact us, we may collect information such as your name, email address, phone number, and shipping address.
  • Payment Information: For transactions, we use secure payment gateways and do not store your payment details.
  • Website Usage Data: We may collect information about how you interact with our website, including your IP address, browser type, pages viewed, and time spent on the site.

2. How We Use Your Information

We use the personal information we collect to:

  • Process your orders and deliver products.
  • Communicate with you regarding your orders, promotions, and customer support.
  • Improve our website and services based on user feedback.
  • Send you marketing communications, but you can opt-out at any time.

3. How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. All sensitive data is transmitted using encryption technology.

4. Sharing Your Information

We do not sell, trade, or otherwise share your personal information with third parties for marketing purposes. However, we may share your information with trusted service providers to fulfill orders (e.g., shipping companies) or for legal requirements, such as compliance with Australian law.

5. Cookies

Our website uses cookies to enhance your user experience. Cookies are small files stored on your device that allow us to track your preferences and improve website functionality. You can control cookie settings through your browser.

6. Your Rights

Under Australian privacy law, you have the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact us at [Your Contact Email].

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you via email or post a notice on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: hello@touchyskin.com

By using our website, you agree to the terms of this Privacy Policy.